Responsible Gaming Policy
Our Commitment to Player Safety and Wellbeing
1. Our Commitment
At deynorax spectra, we are deeply committed to promoting responsible gaming practices and protecting the wellbeing of all our players. While our platform offers social casino entertainment using only virtual currency and does not involve real money gambling, we recognize that even entertainment gaming should be enjoyed responsibly and in moderation.
This Responsible Gaming Policy outlines our approach to player protection, the tools we provide, and the resources available for those who may need help.
2. Platform Nature - Entertainment Only
2.1 Social Casino Platform - Not Real Money Gambling
IMPORTANT DISCLAIMER: This platform does NOT offer real money gambling or an opportunity to win real money or prizes.
deynorax spectra is a free-to-play social casino platform designed for entertainment purposes only. It is important to understand:
- This is NOT a real money gambling website
- All games use virtual currency with no real-world monetary value
- You cannot win real money or prizes
- Virtual currency cannot be exchanged for money or goods
- This platform should not be used to practice real money gambling
- Success here does not imply success at real money gambling
- No purchases are offered or accepted - everything is 100% free
2.2 No Financial Risk - 100% Free Platform
The Platform is entirely free-to-play. There are no deposits required, no real money transactions, no purchases offered or accepted, and no financial risks associated with gameplay. Everything is completely free.
3. Age Verification and Protection of Minors
3.1 Age Requirement: 18+
Use of the Platform is strictly restricted to individuals 18 years of age or older. We take this requirement seriously and implement measures to verify age compliance.
3.2 Age Verification Measures
- Age confirmation required during registration
- Clear 18+ warnings throughout the Platform
- Monitoring and investigation of suspected underage accounts
- Immediate termination of accounts found to be underage
3.3 Parental Responsibility
We encourage parents and guardians to monitor their children's online activities and use parental control tools to restrict access to age-inappropriate content.
4. Player Protection Tools
While our platform uses only virtual currency, we provide tools to help players maintain healthy gaming habits:
4.1 Session Time Reminders
- Optional notifications to remind you of time spent on the Platform
- Customizable reminder intervals
- Encouragement to take regular breaks
4.2 Self-Exclusion Options
- Temporary self-exclusion (24 hours, 7 days, 30 days)
- Permanent self-exclusion available upon request
- During self-exclusion, your account will be inaccessible
- Contact support@deynoraxspectra.com to request self-exclusion
4.3 Activity Monitoring
- Track your gameplay time and patterns
- View your activity history in your account
- Receive insights about your gaming habits
4.4 Access to Support Resources
- Quick links to responsible gaming information on every page
- Direct access to helpline numbers and support services
- Educational content about healthy gaming habits
5. Recognizing Problem Behavior
5.1 Warning Signs
Even with entertainment gaming using virtual currency, certain behaviors may indicate a problem. Be aware if you:
- Spend excessive time thinking about games when not playing
- Feel anxious, irritable, or restless when unable to play
- Neglect work, school, family, or social responsibilities due to gaming
- Use gaming as an escape from real-life problems or negative feelings
- Lie to others about the time you spend gaming
- Experience conflicts in relationships due to gaming
- Use this platform to "practice" for real money gambling
- Feel unable to control or reduce your gaming time
5.2 What to Do
If you recognize these warning signs in yourself or someone you care about, please seek help immediately. Professional support is available 24/7.
6. Vulnerable Players
6.1 History of Gambling Problems
If you have a history of gambling addiction or problem gambling, this platform may not be appropriate for you, even though it does not involve real money. We strongly recommend:
- Consulting with a professional before using the Platform
- Contacting the Gambling Helpline NZ for advice
- Considering whether social casino games are suitable for you
- Using self-exclusion if you feel at risk
6.2 Mental Health Concerns
If you are experiencing mental health challenges such as depression, anxiety, or stress, gaming should not be used as a primary coping mechanism. Please seek appropriate professional support.
7. Professional Help and Support Services
7.1 New Zealand Support Services
Free, confidential help is available 24/7 from professional organizations:
Gambling Helpline New Zealand
Phone: 0800 654 655 (Free, 24/7, Confidential)
Text: 8006
Website: www.gamblinghelpline.co.nz
Services: Professional counseling, crisis support, information and referrals
Problem Gambling Foundation of New Zealand
Phone: 0800 664 262
Website: www.pgf.nz
Services: Free face-to-face counseling nationwide, family support
Gamblers Anonymous New Zealand
Website: www.gamblersanonymous.org.nz
Services: Peer support meetings, 12-step recovery program
Additional Support Services
Lifeline NZ: 0800 543 354 (Crisis support)
1737: Call or text 1737 (Need to talk?)
Mental Health Foundation: 09 623 4812
Family Services: 0800 211 211
7.2 For Family and Friends
If someone you care about is struggling with gaming or gambling problems:
- Express your concerns calmly and without judgment
- Encourage them to seek professional help
- Contact support services for advice on how to help
- Take care of your own wellbeing
8. Education and Awareness
We are committed to educating players about responsible gaming:
- Clear information about the nature of social casino gaming
- Regular reminders that this is entertainment, not gambling
- Resources on setting healthy limits and recognizing problems
- Prominent display of support service contact information
- Links to responsible gaming organizations on every page
9. Staff Training
Our staff and support team are trained to:
- Recognize signs of problem gaming behavior
- Respond appropriately to player concerns
- Provide information about support services
- Handle self-exclusion requests promptly and sensitively
- Maintain confidentiality and respect player privacy
10. Marketing and Advertising
10.1 Responsible Marketing
Our marketing practices adhere to strict responsible gaming principles:
- All advertising clearly states this is a social casino (not real money gambling)
- Prominent display of 18+ age restrictions
- No targeting of vulnerable populations or minors
- Clear communication that virtual currency has no monetary value
- No promises of winning real money or prizes
- Inclusion of responsible gaming messages in marketing materials
10.2 No Misleading Claims
We do not make misleading claims about:
- The likelihood of winning (outcomes are for entertainment only)
- Financial benefits (no real money can be won)
- Skill vs. chance (games are designed for entertainment)
11. Regulatory Compliance
11.1 New Zealand Gambling Act 2003
deynorax spectra operates in full compliance with New Zealand's Gambling Act 2003. As a social casino platform offering entertainment with virtual currency only, we do not offer regulated gambling services.
11.2 Industry Standards
We adhere to industry best practices for responsible gaming and player protection, even though our platform does not involve real money gambling.
12. Continuous Improvement
We are committed to continuously improving our responsible gaming measures:
- Regular review and update of policies and tools
- Monitoring player feedback and concerns
- Staying informed about best practices and research
- Collaborating with responsible gaming organizations
- Implementing new player protection technologies as they become available
13. Contact Us
For questions about this policy, to request self-exclusion, or to express concerns about responsible gaming:
deynorax spectra Limited
Responsible Gaming Team
New Zealand
Email: support@deynoraxspectra.com
Subject: Responsible Gaming
Remember:
- Gaming should be fun, not stressful
- Set time limits and take regular breaks
- Never use gaming as an escape from problems
- Seek help if you're concerned about your gaming habits
- Help is available 24/7 - you're not alone
Gambling Helpline NZ: 0800 654 655 (Free, 24/7, Confidential)